To reinstall it, go to your App Store and search for DIRECTV App. If the trouble continues, you can uninstall the app by removing it from your device. Check for software updates on your mobile or streaming device. How to Fix Amazon Prime Video on AndroidĪre you running Amazon Prime Video on Android? You have two options for sorting out any problems with the app. If an update is available, install it and restart the device. Once this is done, search for Prime Video in the App Store and install it again. On iPhone and iPad, you can fix any issues with Amazon Prime Video that are unrelated to your network by uninstalling the app. After a reboot and even after reinstalling the player, logging out of DirecTV and then logging back in would get me to a message implying that I did not have the player installed at all. This usually keeps bugs and errors at bay, but you may need to take matters into your own hands. Whichever option you're using, you'll find that the apps update automatically. Pretty much any streaming device offers a Prime Video app. ![]() In extreme cases, your internet may be too slow or. Press the red button, then wait for your receiver to reboot. Locate the reset button - located on the side of the receiver or inside the access card door. Slow internet can often cause buffering issues with DirecTV Stream and other video and streaming apps. Reset your receiver(s) by pressing the red reset button or unplugging it from the power source. Only the ESPN sports channels work so I know it’s not my computer. You may want to keep these instructions handy a good restart solves a lot of TV bugs. Please restart the video player‘ on my laptop when streaming for about a week now. Your DIRECTV equipment should operate at its fastest about 12 hours after you conduct a double-reboot.) 2. (Note: This can take a few minutes to speed up after a double reboot. As soon as it’s finished rebooting, reboot it again. Exchange, set up, and activate your Genie 2 DVR Find out how to connect a replacement Genie 2 DVR. Fixing Amazon Prime Video on Other DevicesĪre you running Amazon Prime Video on your mobile, set-top box, streaming stick or smart TV?ĭedicated apps are available for Android and iOS meanwhile, Prime Video is built-in on tablet devices (and Fire TV). Select the app you were trying to restart. Press the red reset button on your receiver or client. Problem So i have just got my DirecTV and i go online to watch the channels live and i geth this error message when the player gets to 60 loaded. If, after 5 minutes, refreshing didn’t fix the problem try restarting your receiver.
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